Mr Ahmed was friendly, spoke very clearly and was easy to understand. My right knee has no cartilage and I will need a replacement. However, I am not in much pain and can do most things; the main difficulty for me is getting in and out of the car when someone has parked too close to me. I said that I was hoping to get a blue badge and Mr Ahmed said he would support me with that. He suggested that I think about the replacement and maybe decide whether to have it done soon or wait until the pain gets worse. He is keeping me on his books for twelve months and will contact me then if I have not given him my decision. At the end he relayed everything we had discussed into his microphone and it will be typed up and sent to my surgery. I came away feeling very positive and I have plenty of time to decide what to do.
